Last updated: October 2026
Welcome to the London Casino Palace Hotel website (the "Site"). These Terms of Use ("Terms") govern your access to and use of the Site, as well as any services, reservations, or information provided through it. By accessing the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
The London Casino Palace Hotel operates a physical casino floor subject to the laws of the United Kingdom and the regulations of the UK Gambling Commission. Access to the casino floor and participation in any gambling activities is strictly restricted to individuals who are 18 years of age or older.
By using this Site to inquire about or book casino-related services, you represent and warrant that you are at least 18 years old. We reserve the right to request valid photographic identification (such as a passport or driving license) upon entry to the premises.
We are dedicated to promoting responsible gambling. Gambling should be an entertaining leisure activity, not a way to make money. If you feel that your gambling is becoming a problem, we strongly encourage you to seek help from organizations such as GamCare or BeGambleAware. We offer self-exclusion programs and tools to help manage your play on our premises.
All room and suite reservations made through our contact forms or via phone are subject to availability and our specific booking conditions. Rates are quoted upon request and may fluctuate based on season and demand. A valid credit card is required to secure a reservation. Cancellation policies will be provided at the time of booking.
The London Casino Palace Hotel maintains a strict dress code. Smart-casual attire is required at all times in the public areas and the casino floor. Sportswear, excessively casual clothing, and inappropriate footwear are not permitted. We reserve the right to refuse entry or ask guests to leave the premises if their conduct is deemed inappropriate, disruptive, or in violation of our policies.
All content on this Site, including text, graphics, logos, and design elements, is the property of London Casino Palace Hotel or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or modify any content without our prior written consent.
While we strive to ensure the information on this Site is accurate and up to date, we make no warranties or representations regarding its completeness or accuracy. London Casino Palace Hotel shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or any errors or omissions in its content.
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the English courts.